Building Our Future Designing for IoT involves many facets, but User Experience Design (UX) should not be overlooked. Getting the user experience right will guarantee your success. While most companies make sure they’re delivering products or services that are necessary, desired, or in demand, the user experience is often the true make or break factor. UX designers have a multitude of tools at their disposal, including workflow diagrams and wireframes for initial layout design; experience testing; targeted persona research; and persona scenario roleplaying. There are, however, a few significant spheres. oT Specifics Though many aspects of UX are relevant for all products, IoT devices require some specializations. With varying input and output capabilities, interaction handles, and connectivity abilities, the inter-usability of devices should be considered, providing a distributed user experience across multiple devices. Keeping in mind that devices won’t always be connected to the net is crucial, because your IoT product must be able to handle and function through network outages. And remember that IoT is all about data, so be sure to pull in and implement available data in your product design. Less is More An ingenious product should easily stand out among its competition, but it shouldn’t be distracting. Users might find all the bells and whistles exciting in the beginning, but if you’ve created something so detailed it’s difficult to navigate, or filled with unnecessary gimmicks, your audience is going to dwindle. Understand who will be using your product, and how much investment they’ll be putting into it. If you’re confident they’ll stick around long enough to learn all the ins and outs, great. If not, get to the point.